Author Topic: Newly installed 12.4 video and sound issues maybe driver related.  (Read 1485 times)

Offline Laestrygon

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  • Posts: 1
Please help me figure out this problem that is happening. I asked at 3 different forums and nobody can help me. I installed 12.04lts on my sony Vaio all in one. There is a gray vertical bar running down the right side of the screen. I cannot mouse over it and it appears to be a screen limiter or the OS thinks this is where my screen ends. This prevents me from scrolling all the way down. The screen will also occasionally go black for a few seconds then come back on. I cannot post a screen because you cannot see the problem in the screen shot. My other issue is no audio at all. For the display/graphics/resolution issue so far I have checked and used every option in display settings, I have looked for additonal drivers, I have restarted in limited graphics mode, I have also installed 13.04 and linux Mint's latest version. For audio I have again looked for drivers, used the command killall pulseaudio, and alsamixer to check if anything was muted. I have used live cds to boot up I have done everything I can think of. Please Help me figure this out. I had Vista before and absolutly no problems at all ever. Here is my hardware.

Code: [Select]
mary-pc                       description: All In One
    product: VGC-JS160J (N/A)
    vendor: Sony Corporation
    version: C6U06HHV
    serial: 28281031-3002031
    width: 64 bits
    capabilities: smbios-2.5 dmi-2.5 vsyscall32
    configuration: boot=normal chassis=all-in-one family=N/A sku=N/A uuid=97E40980-72CB-11DD-80DA-001DBA2151D9
  *-core
       description: Motherboard
       product: VAIO
       vendor: Sony Corporation
       physical id: 0
       version: N/A
       serial: N/A
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: R0200T4
          date: 08/01/2008
          size: 64KiB
          capacity: 4032KiB
          capabilities: isa pci pnp upgrade shadowing escd cdboot bootselect socketedrom edd int14serial int17printer int10video acpi usb biosbootspecification netboot
     *-cpu
          description: CPU
          product: Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz
          serial: N/A
          slot: N/A
          size: 2500MHz
          capacity: 2500MHz
          width: 64 bits
          clock: 200MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm xsave lahf_lm dtherm cpufreq
        *-cache:0
             description: L1 cache
             physical id: 5
             slot: L1 Cache
             size: 128KiB
             capacity: 128KiB
             capabilities: internal write-back
        *-cache:1
             description: L2 cache
             physical id: 6
             slot: L2 Cache
             size: 2MiB
             capacity: 2MiB
             capabilities: internal write-back unified
     *-memory
          description: System Memory
          physical id: 9
          slot: System board or motherboard
          size: 4GiB
        *-bank:0
             description: SODIMM DDR2
             physical id: 0
             slot: SODIMM1
             size: 2GiB
             width: 64 bits
        *-bank:1
             description: SODIMM DDR2
             physical id: 1
             slot: SODIMM2
             size: 2GiB
             width: 64 bits
     *-pci
          description: Host bridge
          product: 4 Series Chipset DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 03
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel
          resources: irq:0
        *-display:0
             description: VGA compatible controller
             product: 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:42 memory:fe400000-fe7fffff memory:d0000000-dfffffff ioport:ec00(size=8)
        *-display:1 UNCLAIMED
             description: Display controller
             product: 4 Series Chipset Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2.1
             bus info: pci@0000:00:02.1
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: latency=0
             resources: memory:fe800000-fe8fffff
        *-communication
             description: Communication controller
             product: 4 Series Chipset HECI Controller
             vendor: Intel Corporation
             physical id: 3
             bus info: pci@0000:00:03.0
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=mei latency=0
             resources: irq:43 memory:fe9fbc00-fe9fbc0f
        *-network
             description: Ethernet interface
             product: 82567V-2 Gigabit Network Connection
             vendor: Intel Corporation
             physical id: 19
             bus info: pci@0000:00:19.0
             logical name: eth0
             version: 00
             serial: 00:1d:ba:21:51:d9
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.0.0-k firmware=1.8-5 latency=0 link=no multicast=yes port=twisted pair
             resources: irq:41 memory:fe9c0000-fe9dffff memory:fe9fa000-fe9fafff ioport:e880(size=32)
        *-usb:0
             description: USB controller
             product: 82801JI (ICH10 Family) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1a
             bus info: pci@0000:00:1a.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:e800(size=32)
        *-usb:1
             description: USB controller
             product: 82801JI (ICH10 Family) USB UHCI Controller #5
             vendor: Intel Corporation
             physical id: 1a.1
             bus info: pci@0000:00:1a.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:21 ioport:e480(size=32)
        *-usb:2
             description: USB controller
             product: 82801JI (ICH10 Family) USB2 EHCI Controller #2
             vendor: Intel Corporation
             physical id: 1a.7
             bus info: pci@0000:00:1a.7
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:18 memory:fe9fb800-fe9fbbff
        *-multimedia
             description: Audio device
             product: 82801JI (ICH10 Family) HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:44 memory:fe9f4000-fe9f7fff
        *-pci:0
             description: PCI bridge
             product: 82801JI (ICH10 Family) PCI Express Root Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:1000(size=4096) memory:fea00000-feafffff ioport:b7e00000(size=2097152)
           *-network
                description: Wireless interface
                product: AR928X Wireless Network Adapter (PCI-Express)
                vendor: Atheros Communications Inc.
                physical id: 0
                bus info: pci@0000:01:00.0
                logical name: wlan0
                version: 01
                serial: 00:1f:e1:d4:d2:89
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath9k driverversion=3.5.0-32-generic firmware=N/A ip=192.168.0.4 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
                resources: irq:16 memory:feaf0000-feafffff
        *-usb:3
             description: USB controller
             product: 82801JI (ICH10 Family) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:e400(size=32)
        *-usb:4
             description: USB controller
             product: 82801JI (ICH10 Family) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:e080(size=32)
        *-usb:5
             description: USB controller
             product: 82801JI (ICH10 Family) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:e000(size=32)
        *-usb:6
             description: USB controller
             product: 82801JI (ICH10 Family) USB2 EHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:23 memory:fe9fb400-fe9fb7ff
        *-pci:1
             description: PCI bridge
             product: 82801 PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: 90
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
             resources: memory:feb00000-febfffff
           *-firewire
                description: FireWire (IEEE 1394)
                product: R5C832 IEEE 1394 Controller
                vendor: Ricoh Co Ltd
                physical id: 3
                bus info: pci@0000:02:03.0
                version: 05
                width: 32 bits
                clock: 33MHz
                capabilities: pm ohci bus_master cap_list
                configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=2
                resources: irq:16 memory:febff800-febfffff
           *-generic:0
                description: SD Host controller
                product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 3.1
                bus info: pci@0000:02:03.1
                version: 22
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=64
                resources: irq:17 memory:febff400-febff4ff
           *-generic:1
                description: System peripheral
                product: R5C592 Memory Stick Bus Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 3.2
                bus info: pci@0000:02:03.2
                version: 12
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=r592 latency=64
                resources: irq:17 memory:febff000-febff0ff
        *-isa
             description: ISA bridge
             product: 82801JIB (ICH10) LPC Interface Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: latency=0
        *-ide
             description: IDE interface
             product: 82801JI (ICH10 Family) 4 port SATA IDE Controller #1
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:19 ioport:dc00(size=8) ioport:d880(size=4) ioport:d800(size=8) ioport:d480(size=4) ioport:d400(size=16) ioport:d080(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: 82801JI (ICH10 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 00
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:fe9fb000-fe9fb0ff ioport:400(size=32)
     *-scsi
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: WDC WD5000AAJS-5
             vendor: Western Digital
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: 01.0
             serial: WD-WCASY1875294
             size: 465GiB (500GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 signature=00043147
           *-volume:0
                description: EXT4 volume
                vendor: Linux
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                logical name: /
                version: 1.0
                serial: fcebe605-a971-4a2a-b6da-019223f002be
                size: 461GiB
                capacity: 461GiB
                capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                configuration: created=2013-06-10 13:37:41 filesystem=ext4 lastmountpoint=/ modified=2013-06-10 13:58:59 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2013-06-11 03:28:43 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi@0:0.0.0,2
                logical name: /dev/sda2
                size: 3899MiB
                capacity: 3899MiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sda5
                   capacity: 3899MiB
                   capabilities: nofs
        *-cdrom
             description: DVD-RAM writer
             product: BD ROM BC-5500S
             vendor: Optiarc
             physical id: 0.1.0
             bus info: scsi@0:0.1.0
             logical name: /dev/cdrom
             logical name: /dev/cdrw
             logical name: /dev/dvd
             logical name: /dev/dvdrw
             logical name: /dev/sr0
             version: 1.75
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc
mary@mary-pc:~$

Since this is an integrated audio/video card I think it is driver related.

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