Author Topic: How to configure RT::FM along with RT::Extension::SLA?  (Read 3803 times)

Offline rithy4u

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How to configure RT::FM along with RT::Extension::SLA?
« on: November 16, 2010, 08:34:21 AM »
Dear Community,

My RT was working with with below config:

Set(@Plugins, qw(
   RT::Extension::SLA
));

After setup RTFM 2.4.2 my config look like this:

Set(@Plugins, qw(
   RT::Extension::SLA
   RT::FM
));

Once I restart apache, I found RTFM link in my RT home page but when new ticket is created, my SLA extension stop working and it is no longer change the due date based on SLA setup. 

Please kindly help to advise.

Regards,
Rithy

Ubuntu Forums (Ubuntu Linux Support)

How to configure RT::FM along with RT::Extension::SLA?
« on: November 16, 2010, 08:34:21 AM »